Communication · 2 minute read
Write for the Reader
Good communication starts with the person receiving the message, not the person writing it.
01
The idea
Before sending, ask what the reader needs: context, a decision, an action, or reassurance. Remove information that does not help that job.
02
Why it matters
Reader-first writing reduces back-and-forth and makes important information easier to use.
03
Try this today
Take one long message today and cut anything that does not help the reader decide or act.