Communication · 2 minute read
Listen for the Need
People do not always ask for what they actually need.
01
The idea
Listen for the underlying need: clarity, confidence, permission, support, or a decision. Then respond to that need rather than only the words.
02
Why it matters
Better listening reduces unnecessary problem-solving and creates stronger conversations.
03
Try this today
In your next one-on-one, ask: “What would be most helpful from me right now?”