Communication · 2 minute read

Pause Before You Reply

A short pause can prevent a reactive response from turning a small disagreement into a bigger problem.

01

The idea

When a message triggers a strong reaction, create a small gap between feeling and response. Re-read the message, identify the actual issue, and reply to that issue.

02

Why it matters

A deliberate response protects relationships and keeps conversations focused on outcomes.

03

Try this today

Before replying to one difficult message today, wait two minutes and remove one unnecessary sentence.